Shipping policy

  • At Homedayco, we are committed to delivering your orders as efficiently as possible. Please review our Shipping Policy carefully to understand how and when your order will be delivered.

    Order Processing Time

    • All orders are processed within 7 business days (excluding weekends and public holidays).

    • Order processing includes order verification, quality checks, and dispatch from our supplier’s facility.

    • Once an order has been processed, it cannot be modified or cancelled.

    Shipping Time & Delivery Estimates

    • Estimated delivery time is 7 business days after dispatch.

    • Delivery timelines are estimates and may vary based on:

      • Location and pin code

      • Courier partner operations

      • Weather conditions, strikes, or natural events

      • Government restrictions or unforeseen circumstances

    Homedayco does not guarantee delivery dates.

    Shipping Charges

    • Shipping charges (if applicable) will be calculated and displayed at checkout.

    • Any customs duties, local taxes, or additional charges (if applicable) are the responsibility of the customer.

    Order Tracking

    • Once your order is shipped, tracking details will be shared via email or SMS.

    • Tracking updates may take 24–48 hours to reflect courier movement.

    • Delays in tracking updates do not indicate order loss.

    Incorrect or Incomplete Address

    • Customers are responsible for providing accurate and complete shipping details.

    • Orders with incorrect addresses may experience delays or non-delivery.

    • Homedayco is not responsible for orders lost due to incorrect or incomplete address information provided by the customer.

    Delayed or Undelivered Orders

    • If your order has not been delivered within the estimated timeframe, please contact us at inquiry@homedayco.in.

    • We will coordinate with the courier partner to investigate.

    • Refunds or replacements (if any) will be evaluated only after confirmation from the courier.

    Lost or Damaged Shipments

    • In rare cases of lost shipments, resolution will be initiated after courier confirmation.

    • If your order arrives damaged, please contact us within 7 days of delivery with supporting photos or videos.

    • Claims submitted after this period may not be eligible for resolution.

    Partial Shipments

    • Orders containing multiple items may be shipped separately due to supplier availability.

    • You may receive items in different packages at different times.

    Force Majeure

    Homedayco shall not be held liable for delays or failures in delivery caused by events beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, governmental actions, or courier disruptions.

    Contact Us

    For shipping-related inquiries, please contact:

    Homedayco
    Email: inquiry@homedayco.in